our Policy
FAQ’s
have any questions for us?
What is Maltibase?
Maltibase is a global platform that connects buyers, sellers, and service providers, enabling secure transactions for products and services in one place.
Is my money safe on Maltibase?
Maltibase implements strong security measures, including encryption, monitoring systems, and compliance with KYC and AML regulations. However, users are responsible for following platform guidelines and protecting their accounts.
How do I withdraw my funds?
Withdrawals are processed through supported payment providers and depend on your country. You may need to complete identity verification (KYC) before accessing withdrawal features.
What happens if I have a dispute?
You should first attempt to resolve the issue directly with the other party. If unresolved, Maltibase provides a dispute resolution system and may review the case based on available evidence.
Is Maltibase a bank or financial institution?
No. Maltibase is not a bank or financial institution. It is a technology platform that facilitates transactions through regulated third-party payment providers.
How do payments work on Maltibase?
Payments can be made using your Maltibase wallet or supported payment methods such as debit/credit cards and payment gateways. All transactions are processed securely through trusted providers.
Can I use Maltibase globally?
Yes, Maltibase is designed for global use. However, certain features such as payouts and withdrawals may vary depending on your location and applicable regulations.
How can I contact Maltibase support?
You can contact Maltibase support anytime through the Support Center:
👉 https://support.maltibase.com/